Are you looking to build a rewarding career in clinical research operations, site management, and clinical trial payments? A dynamic opportunity is open for a Site Solutions Associate in Bengaluru, India, offering a full-time, hybrid work model and exposure to global clinical trials.
This role is ideal for professionals who enjoy coordination, documentation, data interpretation, and stakeholder communication within the clinical research ecosystem. 🧬
The position plays a vital role in supporting clinical trial sites, investigators, and sponsors by ensuring smooth site setup, accurate payment processing, and high levels of site satisfaction throughout the clinical trial lifecycle.
🏢 About the Hiring Organization
IQVIA is a globally recognized leader operating at the intersection of healthcare, technology, and clinical research. With a strong presence in India and worldwide, the company supports sponsors, CROs, and research sites through innovative clinical development solutions, advanced analytics, and operational excellence.
Working with IQVIA provides professionals the opportunity to contribute to global clinical trials while developing expertise in compliance, site operations, and financial processes. 🌍
📌 Job Overview – Site Solutions Associate
Location: Bengaluru, India
Job Type: Full-time
Work Mode: Hybrid
Job Reference ID: R1517903
The Site Solutions Associate acts as a key point of contact between clinical trial sites, investigators, CROs, and internal project teams. The role focuses on:
- Site communication
- Document management
- Payment setup and processing
- Ongoing administrative support
The ultimate goal is to ensure clinical sites receive timely and accurate payments while maintaining compliance with internal and external standards.
🔑 Key Responsibilities
Your responsibilities will span across the start-up, maintenance, and closeout phases of clinical trials.
🧾 Site Setup & Documentation
- Initiate communication with clinical trial sites during study start-up
- Collect, validate, and upload essential site documents into internal systems
- Maintain accurate and updated master site lists for assigned studies
- Manage Clinical Trial Agreements (CTAs), payment intake forms, tax forms, and amendments
💰 Payments & Budget Management
- Set up initial visit schedules and reimbursable budgets
- Support site payment processing and pass-through payment activities
- Ensure payments are executed accurately and within agreed timelines
- Reconcile all site-related payments before study closeout
📞 Site Communication & Support
- Act as a primary contact for site-related payment and administrative queries
- Open, track, monitor, and resolve site cases efficiently
- Ensure high levels of site satisfaction through timely issue resolution
- Provide final closeout communications to sites
📊 Oversight, Compliance & Reporting
- Ensure all activities align with internal quality and compliance standards
- Support peer review of vendor and budget setups for accuracy
- Manage site administrative trackers and change requests
- Prepare site-related status updates for internal and sponsor meetings
- Act as an escalation point for unresolved site-specific issues
This role requires attention to detail, strong organizational skills, and the ability to manage multiple stakeholders effectively. 📈
🧠 Skills & Competencies Required
To succeed as a Site Solutions Associate, candidates should demonstrate:
✨ Strong written and verbal communication skills
✨ Ability to interpret clinical trial contracts and payment terms
✨ Knowledge of clinical trial operations and site management
✨ Attention to detail and data accuracy
✨ Problem-solving and customer service mindset
✨ Comfort working with proprietary systems and documentation tools
Professionals who proactively identify process improvement opportunities and contribute to operational excellence will stand out. 💡
🌟 Why Choose This Role?
Working as a Site Solutions Associate offers multiple career advantages:
✅ Exposure to global clinical trials
✅ Experience in site payments and contract operations
✅ Collaboration with sponsors, CROs, and investigators
✅ Strong foundation for careers in clinical operations, project management, or study start-up
✅ Hybrid work environment for better work-life balance
This role is especially suitable for professionals looking to transition into clinical research operations or site management functions. 🏥
📍 Career Growth Opportunities
With experience, professionals can grow into roles such as:
- Senior Site Solutions Analyst
- Clinical Trial Payments Specialist
- Study Start-Up Specialist
- Clinical Operations Coordinator
- Project Support Lead
The skills gained in this role are highly transferable across the clinical research and CRO industry. 🚀
🎯 Who Should Apply?
This opportunity is ideal for candidates who:
✔️ Have experience or interest in clinical trial operations
✔️ Enjoy working with documentation, data, and structured processes
✔️ Prefer roles involving coordination and stakeholder interaction
✔️ Want exposure to global clinical research projects
✔️ Are comfortable working in a compliance-driven environment
📝 Final Thoughts
The Site Solutions Associate role in Bengaluru is an excellent opportunity for professionals aiming to build a stable and growth-oriented career in the clinical research and life sciences industry. With hands-on exposure to site setup, payments, and trial lifecycle activities, this position offers both learning and long-term career value.
If you are detail-oriented, proactive, and passionate about supporting clinical trial sites, this role could be the perfect next step in your professional journey. 🌟
Apply Here:
https://jobs.iqvia.com/en/jobs/R1517903-0
