Are you a detail-oriented and organised individual with a passion for ensuring patient safety and product quality in the medical device industry? Saraca Solutions is hiring a Complaint Handling professional to join their team in Hyderabad! 🚀
About the Role 📝
As a Complaint Handling professional, you will play a critical role in ensuring that customer complaints are handled efficiently and effectively. Your responsibilities will include:
- Complaint Management: Handle complaint management, including writing complaint summaries, investigation, and analysis summaries.
- Technical Writing: Utilize your good technical writing skills to write clear and concise reports.
- Communication: Use your excellent communication skills to interact with various stakeholders.
Requirements 📚
- Qualification: BE/B.Tech and B. Pharma or related field.
- Experience: 1-5 years of experience in complaint handling or a related field.
- Notice Period: Immediate to 20 days.
What We Offer 🌟
- Career Growth: Opportunities for career growth and professional development.
- Competitive Salary: A competitive salary and benefits package.
- Collaborative Team: Work with a team of experienced professionals who share your passion for ensuring patient safety and product quality.
Key Responsibilities 📝
- Complaint Handling: Handle customer complaints in a timely and efficient manner.
- Investigation and Analysis: Conduct thorough investigations and analysis of complaints.
- Technical Writing: Write clear and concise reports, including complaint summaries and investigation summaries.
- Communication: Communicate effectively with various stakeholders, including customers and internal teams.
Benefits of Working with Saraca Solutions 🌟
- Industry-Leading Company: Work with a leading company in the medical device industry.
- Career Growth: Opportunities for career growth and professional development.
- Collaborative Team: Work with a team of experienced professionals who share your passion for ensuring patient safety and product quality.
How to Apply 📧
If you’re interested in this exciting opportunity, send your resume to rohini.srivastava@saracasolutions.com
Tips for Complaint Handling Professionals 📝
- Develop Strong Communication Skills: Improve your communication skills to effectively interact with customers and internal stakeholders.
- Gain Knowledge of Regulatory Requirements: Familiarize yourself with regulatory requirements and industry standards.
- Build a Strong Resume: Create a strong resume that highlights your skills and experience