Looking for an exciting career in the international healthcare industry? If you have excellent English communication skills and want to work with a global healthcare organization, EVERSANA has announced a Walk-In Drive in Pune for the position of Analyst – International Healthcare Voice Process.

This opportunity is open to freshers and experienced professionals (0–4 years) from any educational background. If you’re comfortable working in US night shifts and aspire to build a long-term corporate career, don’t miss this recruitment drive.

About EVERSANA

EVERSANA is a leading global provider of commercial services for the pharmaceutical, biotechnology, and life sciences industries. The company supports healthcare organizations through integrated solutions that improve patient access, customer engagement, and healthcare outcomes across multiple countries.

Working at EVERSANA offers exposure to international healthcare systems, modern technologies, structured career growth, and a collaborative work environment.

Job Overview

Details	Information
Company	EVERSANA
Position	Analyst – International Healthcare Voice Process
Job Type	Full-Time
Experience	0–4 Years
Qualification	Graduate (Any Discipline)
Location	Pune, Maharashtra
Work Mode	Work from Office
Shift	US Night Shift
Interview Mode	Walk-In

Key Responsibilities

Selected candidates will be responsible for:

Handling inbound and outbound healthcare-related voice calls.
Assisting patients, healthcare providers, and insurance representatives.
Resolving customer queries with professionalism and empathy.
Recording complete call details in CRM systems.
Maintaining accurate documentation for every interaction.
Following HIPAA compliance and data privacy guidelines.
Coordinating with internal departments to resolve complex cases.
Meeting quality, productivity, and customer satisfaction metrics.
Following up on pending requests and ensuring timely closure.

Eligibility Criteria

Candidates should meet the following requirements:

Graduation in any stream.
Freshers and candidates with up to 4 years of experience can apply.
Excellent spoken and written English communication.
Neutral accent with good listening skills.
Willingness to work permanent US night shifts.
Comfortable working five days a week with rotational weekends.
Spanish language proficiency will be an added advantage.

Skills Required

Successful candidates should possess:

Strong verbal communication
Customer service orientation
Problem-solving ability
Active listening skills
Computer proficiency
CRM knowledge (preferred)
Attention to detail
Team collaboration
Time management
Professional attitude

Walk-In Interview Details

Particular	Details
Walk-In Date	23rd July 2026 (Thursday)
Reporting Time	12:00 PM – 2:00 PM
Venue	EVERSANA, AP81, 7th Floor, Wing B, Koregaon Park Annexe, Mundhwa, Pune – 411036

Arrive early to complete the registration process and avoid last-minute delays.

Documents to Carry

Candidates should bring:

Updated Resume (multiple copies)
Passport-size photographs
Aadhaar Card/PAN Card/Passport
Educational certificates and mark sheets
Experience certificates (if applicable)
Latest salary slips (for experienced candidates)

Interview Preparation Tips

1. Learn Basic US Healthcare Terminology

Familiarize yourself with commonly used healthcare and insurance terms such as:

Insurance Claim
Premium
Copay
Deductible
Prior Authorization
Patient Eligibility

2. Understand HIPAA

Interviewers frequently ask about HIPAA.

Know that HIPAA (Health Insurance Portability and Accountability Act) is a US law designed to protect patients’ confidential medical information and ensure healthcare data privacy.

3. Practice Spoken English

Prepare for:

Self-introduction
Customer handling scenarios
Situational interview questions
Telephone etiquette
Pronunciation and fluency

4. Prepare for Night Shift Questions

Recruiters often ask:

Are you comfortable working US shifts?
Can you manage rotational weekends?
How will you handle night-shift schedules?

Answer confidently and positively.

Why Join EVERSANA?

Working with EVERSANA provides several career advantages:

Opportunity for freshers
International healthcare exposure
Professional corporate work environment
Career advancement opportunities
Skill development programs
Stable full-time employment
Global healthcare industry experience

Frequently Asked Questions

Can freshers apply?

Yes. Fresh graduates with strong English communication skills are encouraged to attend the walk-in drive.

Is this a work-from-home job?

No. This is a complete work-from-office position based in Pune.

What shift will employees work?

Candidates should be comfortable working US night shifts with rotational weekend schedules.

Is healthcare experience mandatory?

No. Freshers are eligible. However, previous BPO or healthcare experience can be an added advantage.

Is Spanish language knowledge compulsory?

No. It is optional but can strengthen your profile.

Final Thoughts

If you’re searching for an entry point into the international healthcare industry, the EVERSANA Walk-In Drive 2026 is an excellent opportunity. With openings for freshers and experienced professionals alike, this role offers global exposure, structured learning, and long-term career growth in the healthcare services sector.

If you have strong communication skills, a customer-focused mindset, and are ready to work in US night shifts, make sure to attend the walk-in interview on 23rd July 2026 with all required documents.

EVERSANA Walk-In Drive 2026: Analyst – International Healthcare Voice Process Jobs in Pune