Are you looking to start your career in clinical research and laboratory operations? Here’s a golden opportunity for freshers and early-career professionals in Bangalore, India. A leading global healthcare organization, Labcorp, is hiring Site Support Assistants for its Global Investigator Support (GIS) team.
If you’re organized, detail-oriented, and eager to contribute to patient safety and medical innovation, this entry-level role can be your perfect launchpad. 🧬💼
About the Role: What Does a Site Support Assistant Do? 🤔
A Site Support Assistant plays a vital behind-the-scenes role in clinical trials. Investigators (doctors leading clinical studies at hospitals and research sites) rely on accurate coordination between labs, logistics teams, and clinical sites.
Your job is to ensure that patient samples, data, and documentation move smoothly and safely across the clinical research ecosystem.
This role is not just administrative—it directly supports patient safety, regulatory compliance, and trial efficiency.
Key Responsibilities: A Day in the Life 📅
Working in Lab Operations means variety, responsibility, and constant learning. Your daily tasks may include:
1. Communication & Investigator Site Support 📧
- Act as the primary contact for investigator sites
- Respond to queries via email and internal portals
- Assist with Investigator Portal access and login issues
- Ensure smooth communication between labs and clinical teams
2. Logistics & Shipping Coordination ✈️
- Prepare Airway Bills (AWB) and shipping documentation
- Track biological sample shipments
- Follow up on delivery errors and misplaced samples
- Monitor Specimen Pending Arrival reports to avoid delays
3. Query Resolution & Database Updates 🔍
- Resolve simple to moderate system queries
- Update databases with correct site and shipment information
- Escalate complex issues to Global Coordinators when required
4. Compliance, SOPs & Training 📚
- Maintain training and documentation folders
- Review and follow Standard Operating Procedures (SOPs)
- Document service failures and corrective actions
- Complete mandatory corporate and compliance training
Why Bangalore Is a Great Place for This Role 📍
Bangalore is not just India’s IT capital—it’s also a fast-growing hub for biotechnology, clinical research, and global lab operations.
This full-time, on-site role (Job ID: 261919) offers:
- Exposure to global clinical trials
- Collaboration with international research teams
- Strong learning and networking opportunities for freshers
🏢 Note: This is an on-site position (no remote option).
Skills Required to Succeed 🛠️
This is an entry-level role, so prior experience is not mandatory. What matters most is your skillset and mindset:
- Strong organizational skills
- Clear professional communication (especially email) ✍️
- Attention to detail (critical in lab operations)
- Problem-solving ability
- Adaptability to new systems and SOPs
- Sense of urgency, especially for patient-related samples 🏃♂️
Career Growth & Future Opportunities 📈
Starting as a Site Support Assistant opens multiple long-term career paths in clinical research:
- GIS Coordinator – Lead site coordination activities
- Clinical Project Management – Manage trial operations end-to-end
- Quality Assurance (QA) – Ensure SOP and regulatory compliance
- Clinical Data Management – Move into data-focused research roles
This role builds a strong foundation for a global healthcare career.
How to Apply: Tips for Freshers 🌟
Before applying, keep these tips in mind:
- Highlight Excel, database, or CRM skills
- Showcase examples of accuracy and documentation work
- Mention your interest in healthcare, research, or patient safety
- Keep your resume clean, precise, and error-free
Job Details at a Glance 📌
- Role: Site Support Assistant – Lab Operations
- Department: Global Investigator Support (GIS)
- Location: Bangalore, India
- Category: Lab Operations / Administrative Support
- Job ID: 261919
- Experience: Entry Level / Freshers
Apply Now 👇🏻
🔗 Official Job Link:
https://careers.labcorp.com/global/en/job/COVAGLOBAL261919EXTERNALENGLOBAL/Investigator-Support-Assistant
Final Words ❤️
Don’t wait for the “perfect” opportunity—this is it. If you want to be part of global clinical trials and contribute to improving human health, apply today and take your first confident step into the world of clinical research. 🌍🧬
