The international customer service industry continues to offer excellent career opportunities for graduates and experienced professionals across India. If you are looking for a stable career with an attractive salary package, excellent employee benefits, and long-term growth, this latest hiring drive from a leading US Captive Insurance Company could be the perfect opportunity.
The organization is currently recruiting candidates for its US Insurance Voice Process at its modern office in Kharadi, Pune. Fresh graduates as well as experienced customer service professionals are invited to apply.
About the Company
A captively managed US insurance company is expanding its operations in Pune and hiring customer service professionals for its international voice support team.
Unlike traditional third-party BPO companies, a captive organization is directly owned by the parent company, allowing employees to enjoy greater career stability, better work culture, structured learning programs, and competitive salary packages.
Job Highlights
- Job Role: US Insurance Voice Process Associate
- Industry: Insurance / Customer Support
- Location: Kharadi, Pune
- Employment Type: Full-Time
- Shift: Fixed US Night Shift
- Work Schedule: 5 Days Working
- Week Offs: 2 Rotational Week Offs
- Cab Facility: Both Side Cab Available
- Hiring Type: Immediate Hiring
Why Join a Captive Company?
Working with a captive insurance company offers several advantages compared to regular outsourcing firms.
Excellent Career Stability
Employees work directly for the global organization, offering long-term career opportunities.
Attractive Salary Packages
The company offers salaries significantly above industry standards.
Modern Infrastructure
Employees enjoy world-class office facilities, advanced technology, and professional work environments.
Career Growth
Structured learning programs, internal promotions, and leadership opportunities help employees build successful long-term careers.
Position A1 – Freshers & Early Career Professionals
Candidates beginning their careers can apply under this category.
Eligibility
- Freshers are eligible.
- Experience: 0–18 Months.
- Graduation Required.
- Non-Technical Graduates Preferred.
- Fresh B.E./B.Tech candidates are not eligible for this hiring drive.
Salary
- Up to ₹5.5 LPA
- Approximate In-Hand Salary: ₹38,000 per month
Additional Benefits
- Night Shift Allowance: ₹4,000–₹7,000 per month
- Performance-based incentives
- Cab facility
- Professional training
- International work exposure
Position A2 – Experienced Voice Process Professionals
Candidates with prior international customer support experience can apply.
Eligibility
- Experience: 18 Months–5 Years
- International Voice Process Experience Mandatory
- Insurance or Financial Services experience preferred
Salary
- Up to ₹7 LPA
- Approximate In-Hand Salary: ₹49,000 per month
Additional Benefits
- Night Shift Allowance
- Performance Incentives
- Career Growth Opportunities
- Internal Promotions
- Employee Benefits
Work Location
Kharadi, Pune
Kharadi has become one of Pune’s largest IT and corporate destinations, housing several multinational companies and premium office campuses.
Work Schedule
Employees will work:
- Fixed US Night Shift
- Five working days every week
- Two rotational weekly offs
The company follows US business hours to provide customer support to American insurance clients.
Free Transportation Facility
Employee safety is a priority.
The company provides:
- Free Pick-Up Cab
- Free Drop Cab
Cab services are available only in designated hiring zones across Pune.
Candidates should confirm cab availability based on their residential location during the interview process.
Mandatory Documentation
The company follows strict background verification procedures.
Experienced candidates must have:
- UAN Service History
- Relieving Letter
- Experience Letter
- Salary Slips
- Aadhaar Card
- PAN Card
- Passport (if available)
Employment history should be accurate and verifiable.
Notice Period
The company is hiring candidates who are:
- Immediate Joiners
- Serving Notice Period
- Notice Period up to 30 Days
Longer notice periods may not be considered.
Required Skills
Successful candidates should possess:
- Excellent English Communication Skills
- Strong Listening Ability
- Customer Handling Skills
- Problem Solving Ability
- Positive Attitude
- Professional Behaviour
- Ability to Work in Night Shifts
- Teamwork Skills
- Computer Knowledge
Salary & Benefits
Employees can expect:
- Salary up to ₹7 LPA
- Monthly Night Shift Allowance
- Two-way Cab Facility
- Five-Day Work Week
- Career Development Programs
- Professional Training
- Paid Leaves
- International Exposure
- Employee-Friendly Work Environment
Selection Process
The recruitment process generally includes:
- Resume Screening
- HR Interview
- English Communication Assessment
- Operations Interview
- Final HR Discussion
- Offer Letter
- Joining Formalities
How to Apply
Interested candidates can directly contact the HR team.
HR Contact Person: Sharvari
Mobile / WhatsApp: +91-8669693666
While Applying
Share:
- Updated Resume
- Total Experience
- Current Location
- Current CTC
- Expected CTC
- Notice Period
This will help speed up the screening process.
Important Note
- Freshers are welcome under the A1 category.
- Technical freshers (B.E./B.Tech) are not eligible.
- Candidates should be comfortable working permanent US Night Shifts.
- Documentation verification is mandatory.
Final Thoughts
If you are looking for a rewarding international customer service career with one of the leading US captive insurance organizations, this opportunity offers an excellent combination of competitive salary, career growth, structured work culture, and employee benefits.
Whether you are a fresher starting your professional journey or an experienced customer service executive seeking higher compensation and stability, this recruitment drive in Kharadi, Pune is worth exploring.
Apply early, as positions are expected to fill quickly.
📩 Apply Now
Interested candidates who meet the eligibility criteria can apply immediately using the details below.
📞 HR Contact Person: Sharvari (HR Team)
📱 Call / WhatsApp: +91 8669693666
📝 Share the following details while applying:
- Updated Resume (PDF)
- Full Name
- Highest Qualification
- Total Experience
- Current Company (if applicable)
- Current CTC
- Expected CTC
- Notice Period
- Current Location
🔗 Apply Link: https://wa.me/918669693666
Click the link above to connect directly with the HR team via WhatsApp and share your resume for faster screening.
Important Instructions
- Mention “US Insurance Voice Process – Kharadi, Pune” in your WhatsApp message.
- Ensure your resume is updated before applying.
- Immediate joiners and candidates serving a notice period of up to 30 days will be given preference.
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